While you're cooking, a lot of reside can build up on the probe, and this acts like a barrier between the probe and the charger. It might be obvious like bits of food or soot from the smoker, but in a lot of cases, it's just a little bit of grease that you might not even be able to see.When this happens, the probe can't charge, so it might be c...

With all wireless technology, but especially with Bluetooth, there are limitations on the range, especially if you are cooking with heavily insulated cooking appliances.You should be able to get a minimum of 10ft from your probe in the open space, but certain smokers / grills and ovens (the thicker the material and the fewer gaps for the signal...

​In an oven, pan or gas grill, GrillMeater’s range is up to 100ft/30m. In a BBQ or smoker, GrillMeater’s range is up to 30ft/10m​.

Certain oven doors are more insulated may causes the Bluetooth connection to drop.In small scenarios, sometimes the Bluetooth of your device can get stuck, when this happens, switching Bluetooth off and on again can kick start it upHaving a spare device around can also help check if your probe is not work.If you find that when you open the oven...

Depending on the thickness of your cooker and your surroundings, GrillMeater Smart Thermometer can get up to 165 ft between the charger and your phone. Leave the charger close to the cooker to maintain the Bluetooth connection to the probe.

​The GrillprobeE/Grillmeater App can connect up to 4 wireless probe simultaneously via Bluetooth .​